The way people arrange and use public spaces also reflects cultural attitude toward space and privacy. Businesspeople from the United States who go to Japan or China often comment on how crowded the cities are and state that there just is not enough breathing space. That may be true by U.S. standards, but the Japanese and Chinese may interpret the conditions differently. Two people from different cultures may look at the same space yet come to different conclusions, as the following example illustrates.
Numerous articles have illustrated the prime example of crowdedness in Japan.- rush hour on the subway in Tokyo. They usually show a picture of a person whose job it is to push people into the train so that the doors can close. (This phenomenon has been exaggerated greatly in the American press, however. In 1989 only two stations in all of Tokyo had pushers, and only during rush hours.) When looking at these pictures one wonders how the throngs of people fit the cultural emphasis on personal distance and private space. How do the Japanese cope with that? Many Japanese do not like the crowded conditions, and increasingly people are moving from Tokyo back to their hometowns to have more space.
Most Japanese people have found a way to cope with the overcrowded public space of the subway system. In this environment, filled with people pushing and shoving one another, the Japanese riders become islands. Each is alone as long as he does not acknowledge any of the other people; the others do not really exist in his space. As was pointed out earlier, space becomes a psychological phenomenon. The Chinese deal with crowded public spaces in a similar fashion.
People from the United States carry their idea of individuality over into public spaces. They consider it their right to walk and play on the grass in the park. After all, it is their park; their taxes paid for it. Government buildings in the United States are open to the public. Anyone can go into the Capitol in Washington or the various state capitols. In no other country is the residence of the president open to the public. Access has become tighter since the September 11, 2001, terrorist attacks, but Americans still see it as their right to have access to public buildings. Schloss Bellevue, 10 Downing Street, and the Elysee Palace are all closed to the public. In the United States the right to access is considered important. In contrast, ordinary citizens are not allowed entry into the new Shanghai city hall. It is where the mayor and vice mayors, as well as all the key officials for the city, work. Ordinary people have no business there and are turned away by security officers.
The Germans organize their public spaces in the same way they organize their private lives. Alles mufS seine Or dnung haben (everything must have its order). Order is an overriding concern, and detailed provisions are made to guarantee that order. Germans tend to not have problems with this control because they grew up with an emphasis on order. As a result, parks tend to be clean and neat; the grass is not trampled down. This order is achieved through the use of numerous signs; Betreten des Rasens verboten (It is forbidden to step on the grass) is typical and is enforced strictly. For most Germans there is nothing wrong with the content or tone of the rules, most of which are issued as clear orders in a negative tone. The emphasis is on clarity rather than friendliness. However, during the last decade the universal acceptance of the tight regulation of public spaces began breaking down. One of the side effects has been more litter in parks and plazas. This change in behavior indicates that the nonverbal language of space can change over time. The study of nonverbal communication therefore must be an ongoing activity.
Germans tend to be very aggressive in crowds. The British queue (line up) at the bus stop, in stores, and at theaters. Theatergoers in London, for example, follow strict unwritten rules on queuing to get tickets; it is expected that everyone will follow the unwritten honor system. Germans, in contrast, form throngs and push and shove without any order at all, and they are surprised at the voluntary order of the British. One evening during rush hour two friends, a German and an Englishman, wanted to take the Tube (subway) in London. As they approached the station, they encountered a long line of people waiting to buy tickets. As the Englishman turned toward the end of the line, the German said, "Waiting in line is going to take forever; let's just get to the front." The Englishman was horrified and explained that such a move was absolutely unthinkable and could not be done. The German, in turn, was amazed at how fast the orderly line moved; waiting in line did not take so long after all.
Generally, people from Northern Europe prefer a larger physical space and therefore stand farther apart in waiting lines. People from Latin countries, in contrast, have a smaller physical space and stand closer. Seeing space in lines at EuroDisney, Latin visitors frequently try to fill in the spaces left by people from Northern Europe. This, annoys the Northern Europeans.
In public spaces Germans also emphasize their rights. Individuals are expected to protect and insist on their rights. Children must be prepared for a rough and cruel world; therefore, they must practice insisting on their rights from an early age.